TRUCK DISPATCH SERVICE · DESK OPEN 24/7
Truck dispatch service that grows with your fleet
Our desk dispatches every unit you run, from one truck to ten and past it. We find the freight, negotiate the rate and handle the broker calls. You approve every load, the rate con comes straight to you, and each truck gets its own report every week.
4% of gross for 2+ trucks, 5% for one, 7% while your MC is new. No setup fee, no contract.
UNIT
101
Dry van
Loaded to Columbus
- ~4 loads booked
- ~25 broker calls
UNIT
102
Reefer
Awaiting your call
- ~3 loads booked
- ~20 broker calls
UNIT
103
Flatbed
Loaded
- ~3 loads booked
- Tarp pay confirmed
4% of gross for 3 units. Only on loads you accept and haul.
EXAMPLE Weekly desk work per unit is an illustration, not a promise of loads.
UNIT 02
Your call on every load
A dispatcher who books loads without asking is how many owners lose trust in dispatch. We work the other way around.
Every offer reaches you before anything is booked: the lane, loaded miles, deadhead, rate, pickup window and the broker. If it works for your truck, you say yes and the broker emails the rate confirmation to you. You read it and sign it. If it doesn't work, you pass, and we keep looking. There's no fee for passing and no pressure to take a load you don't like.
Set a floor rate per truck and we screen offers against it before they reach you. When we bring you something under it, we tell you why: a reload close to home, a position for Friday, a lane that sets up a better week.
Try it with the example offers. Take one and watch where the rate con goes. Pass on one and see what it costs you.
UNIT 03
Truck dispatch services for 11 kinds of equipment
Same rates for every type. Mixed fleets get freight matched unit by unit. The smallest truck we take is a 26 ft box truck; we don't dispatch cargo vans or sprinters.
UNIT 04
When dispatch stops fitting between loads
With one truck, you can book loads from the cab. Somewhere around the second or third truck, dispatching turns into a full-time job.
Each truck brings its own weekly round of load searches, broker calls, rate checks, carrier packets, check calls, delivery updates and paperwork. One unit is manageable at night. Three units means you're on the phone while you should be hiring drivers, fixing trucks or chasing a slow payer.
That's the point where owners choose between doing it themselves, hiring a dispatcher, or handing it to a desk. A hired dispatcher costs a salary whether the trucks run or not. Our fee only exists when a truck hauls a load you approved.
Move the slider to see who usually covers each job at your size. It's a common pattern, not a rule; plenty of fleets do it differently. If you're planning the jump, our small fleet dispatch page shows how the desk runs 2 to 10 trucks, and the owner-operator dispatch page covers the move from one truck to two.
What the desk takes off your phone
Load search
Major load boards plus direct broker and shipper contacts, matched to each truck's equipment, lanes and home time.Rate negotiation
Every load, countered from the floor rate you set for that unit, before the offer ever reaches you.Broker calls and packets
Carrier setup with each broker, insurance certificates on file, and the back-and-forth that eats your evenings.Check calls and updates
Pickup and delivery confirmations, ETA updates and the calls brokers make when a truck runs late.Reloads and deadhead
The next load planned before the current one delivers, so empty miles stay short and trucks stay in position.Detention, layover and TONU
Claims filed with the times documented, so the money you're owed for waiting gets billed.
UNIT 05
Three rates, one rule each
You pay a share of the gross on loads you accept and haul. Nothing else.
NEW AUTHORITY
7%
MC under 6 months, any equipment
SINGLE UNIT
5%
1 truck, MC 6+ months
FLEET
4%
2+ trucks, MC 6+ months
The new-authority rate isn't permanent. On the day your MC turns 6 months old, your fee drops to 5% for one truck or 4% for two or more, without a new agreement. Add a second truck and every unit on the roster moves to 4%.
EXAMPLE A $2,400 load on a three-truck fleet costs $96 in dispatch. A truck that sits all week costs nothing in dispatch. Full details are on our dispatch rates page, and the setup process walks through the first two weeks.
Compare that with hiring. The median dispatcher wage in the U.S. is $50,340Dispatcher median annual wage$50,340BLS OEWS, May 2025, Dispatchers except police, fire and ambulance (SOC 43-5032), national median. Wages only, before payroll taxes, benefits and overhead.BLS OEWS May 2025, SOC 43-5032, 2025Checked Oct 2026 a year. Spread across three trucks, that's about $323 per truck per week in wages alone, before payroll taxes, benefits, a load board seat and the weeks a truck sits in the shop. Our fee rises and falls with what your trucks haul. Use the meter below with your own numbers.
UNIT 06
What a week looks like, per truck
Every Monday you get one of these for each unit. It's the report that tends to slip once an owner runs more than two trucks.
Loads hauled, loaded miles, empty miles, all-in rate per mile, detention we claimed, and the offers you passed on. With the numbers side by side, you can see which truck covers its payment and which lane keeps pulling a unit out of position.
Before you hand a dispatcher a second truck, check the first truck's numbers. Our cost per truck calculator gives you a break-even rate per mile for each unit, so you know what a good week looks like before the first report arrives.
UNIT 07
Free fleet tools and playbooks
Built for owners running one to ten trucks. Every rule links to its source, and every number shows its date.
Get paid before the broker does
Brokers often pay in 30 days or more, while fuel, insurance and driver pay are due every week. Before that gap squeezes your fleet, see it coming: the cash flow forecaster draws the next eight weeks and marks the week your balance runs lowest, so you can line up a reserve or quick pay in time.
UNIT 09
Questions about our dispatch services for trucking companies
01How much does your truck dispatch service cost?
4% of gross for fleets of two or more trucks, 5% for one truck, and 7% while your MC is under 6 months old. The new-authority rate drops to your normal rate on its own. The fee applies only to loads you accept and haul, with no setup fee and no minimum.
02Do I approve every load?
Yes. We find and negotiate the load, then bring it to you with the lane, miles, rate, pickup window and broker. Nothing is booked until you say yes, and passing on a load costs you nothing.
03Who gets the rate confirmation?
You do. After your yes, the broker sends the rate confirmation straight to you to review and sign. We never sign a rate con on your behalf, so you always see the exact terms of the load you're hauling.
04What equipment do you dispatch?
Eleven types, at the same rates: 26 ft box trucks, hotshots, dry vans, reefers, flatbeds, step decks, power only, car haulers, dump trucks, oversize and heavy haul, and hazmat or tankers. Mixed fleets are fine; each unit gets freight that fits it.
05Do you dispatch cargo vans, sprinters or small box trucks?
No. We don't dispatch cargo vans, sprinter vans or box trucks under 26 feet. A 26 ft box truck is the smallest unit we take on, and from there up to tractors and heavy haul, the rates are the same.
06Is there a contract or setup fee?
No setup fee and no long contract. We work month-to-month, and you can stop with 30 days notice. Your broker setups stay with your MC, so leaving us doesn't cost you the relationships we built for your trucks.
07How many trucks can you dispatch for one company?
There's no truck limit in our terms. Owners usually start us on one or two units and add the rest once they've seen a few weeks of reports. Every truck on the roster pays the same 4% fleet rate once you run two or more.
08Do you talk to my drivers directly?
If you want us to. Most owners have us handle pickup times, check calls and delivery updates with the driver, while load decisions come to the owner. You tell us how you want it set up for each truck on the first call.
09Do you send reports per truck?
Every week, for every unit: loads hauled, loaded and empty miles, rate per mile, detention claimed and the offers you passed on. It's the record that tends to slip once an owner runs more than two trucks, and it's how you see which unit is earning its payment.
Starting out on a new MC? Our new authority dispatch page explains how we get a brand-new carrier its first loads, and why the higher rate ends on its own.
Add trucks without adding a dispatch office
Tell us what you run. A dispatcher calls you back, sets up your broker packets, and brings you the first offer to approve.
4% for 2+ trucks, 5% for one, 7% while your MC is new